Manufacturing

Revisit your marketing strategy: B2B buyer behavior is changing

As a B2B marketer, you know that the sales rep relationship remains critical to closing deals in the B2B world. But how can you support that relationship-building process in a world where hybrid events are more common? Let’s take a step back and appreciate just how much B2B event marketing has changed.  By necessity during the pandemic, events made a rapid transition from in-person to virtual, and that served the purpose of maintaining a connection with buyers. The rapid rise of video conferencing technology allowed marketers to continue delivering events remotely, albeit in a more restricted way than pre-pandemic.  But events are evolving, resisting the call to return to previous in-person-only formats and instead adopting a more refined hybrid approach. The key benefit of this approach is being able to reach a wide audience, regardless of geography, timezone and other factors. What sets hybrid events apart from remote events is embracing the tools available to enhance the event experience with real-time 3D interactive applications. These can be experienced by both in-person and remote attendees. Maintaining a focus on the all-important B2B buyer journey, marketers can provide buyers in a hybrid event the opportunity to self-educate on products in a way that moves beyond conventional marketing methods such as leaflets and videos. With real-time 3D technology, it’s possible to provide custom-selected supporting information to the buyer, for example, including a personalized sales presentation in a follow-up email that displays the exact product configuration they showed an interest in, along with a quote. Simultaneously, your sales team is equipped with that same data about the preferences of each buyer, placing them in an ideal position to discuss individual needs in the follow-up sales call. Wondering what a virtual showroom really looks like? Check out the story behind one of the world’s top manufacturers for woodworking machinery, who worked with their agency partner to create a fully interactive showroom that not only caters to remote visitors, but also supports the buyer self-serve journey by providing additional product information within the experience. Do your events engage everyone, including in-person and remote attendees? Do they give you the opportunity to gather meaningful insight into what your customers really want?

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What could the metaverse look like?

Diversity, equity, and inclusion (DEI) issues are key to the success of the metaverse. These values are foundational for a great user experience and will certainly affect user adoption. What is true in our reality and all of the issues that we already face in our day to day, as a society, will transition to the metaverse; That’s why we need to prioritize tackling them as we build these platforms. We must enable users to live immersive experiences, and an important part of that equation is inclusivity and safety. For instance, we must see that all languages are well-represented and accessibility norms respected. On the question of representation, we should allow for diversity in avatars too. And not just in terms of race and gender, but in terms of all personal preferences, to guarantee an experience that people want to come back to. If the metaverse is truly the next evolution of the internet, then everything that is currently true (and not being addressed or prioritized) in the world of web 2.0 will remain true there as well. It would be foolish to think that we can take on these problems in the metaverse if we still can’t solve them in our current context. To conclude, I truly hope that the new opportunities offered in the metaverse will be a catalyst that prompts more focus on the things that matter in our lives so that we can make the entire world a better place – not just the digital side of it. Connect with Manu on LinkedIn or Twitter.

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The Metaverse Minute: Auggie Awards edition

Not one, not two, but all of the experiments housed in the Petricore AR Experiments app were created using Unity’s AR Foundation. This whimsical collection of activities includes taking a family photo, petting a virtual dog, mixing paint colors from the real world, and more. This eclectic app is a celebration of AR. The AR Paint Bucket game is one of our experiments where a player places an AR paint bucket and has to grab colors from the real world to mix and match a given target color. Our inspiration for this was the TikTok trend of people trying to guess the color of mixing paint. We used Unity to develop the Paint Bucket game, relying primarily on AR Foundation. AR Foundation/Unity made it really easy to jump in and build something that’s fun quickly, which was our goal with these experiments. – Oliver Awat, Lead Designer & Senior Developer, Petricore

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Metaverse Minute: Leaving no trace with digital twins

When our team at Unity says, “We believe the world is a better place with more creators in it,” it isn’t just a catchy tagline – we mean it. To effect change at scale, we need to come up with solutions across a wide array of sectors, fueled by creative thought. And this is especially critical in the case of climate change. Climate change is a global threat that we believe real-time 3D creators can play a paramount role in combating. For Earth Day, we want to spotlight Unity’s digital twin technology and how its application is mobilizing communities and motivating change. We’re excited to showcase the way that Unity’s platform is empowering the business community to take action on climate change across three key industries: construction, fashion, and events.

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